Privacy Policy
Effective Date: April 10, 2025
Welcome to Sun Glass, LLC! We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how Sun Glass, LLC, a New Mexico limited liability company specializing in the sale and installation of windows and doors for residential and commercial, collects, uses, discloses, and protects your personal information when you visit our website sunglassfarmington.com, contact us, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy. If you have any questions, please contact us using the information provided at the end of this policy.
---
1. Information We Collect
We may collect the following types of information:
a. Personal Identifying Information
- Contact Information: Name, email address, phone number, and physical address when you request a quote, schedule an installation, or contact us.
- Payment Information: Credit card details, billing address, or other financial information when you make a purchase (processed securely through our payment processor).
- Service Information: Details about your property (e.g., measurements, project specifications) provided during consultations or service requests.
b. Automatically Collected Information
-Website Usage Data: IP address, browser type, operating system, pages visited, and time spent on our website, collected via cookies and similar technologies (e.g., Google Analytics).
- Device Information: Information about the device you use to access our website, such as device type and unique identifiers.
c. Information from Third Parties
- We may receive information from third parties, such as marketing partners or referral services, if you were referred to us or consented to share your information with us.
2. How We Use Your Information
We use your information to:
- Provide and manage our services, including processing orders, scheduling installations, and delivering products.
- Communicate with you about your project, respond to inquiries, or send appointment reminders.
- Process payments and maintain billing records.
- Improve our website and services by analyzing usage trends and customer preferences (e.g., via Google Analytics).
- Send promotional offers, newsletters, or updates (in compliance with the federal CAN-SPAM Act; you may opt out at any time).
- Comply with legal obligations, such as notifying you of a security breach under New Mexico or Colorado law.
- Protect our business, prevent fraud, and enforce our terms of service.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
-Service Providers: With trusted third parties (e.g., payment processors, shipping companies, or IT support) who assist us in operating our business, provided they agree to keep your information confidential.
-Legal Requirements: If required by law, court order, or government authority, including compliance with the New Mexico Data Breach Notification Act, Colorado’s security breach notification law, or federal laws.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity, with notice provided as required by applicable law.
- Protection of Rights: To protect our rights, property, or safety, or that of our customers or the public.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure storage of physical and electronic records.
- Use of encryption for payment processing and sensitive data transmission.
- Limiting access to your information to authorized personnel only.
In accordance with the New Mexico Data Breach Notification Act and Colorado’s security breach notification law (Colo. Rev. Stat. § 6-1-716), we maintain reasonable security procedures to safeguard your personal information. If a security breach occurs that compromises your information and poses a significant risk of harm (e.g., identity theft or fraud), we will notify you within 45 calendar days (New Mexico) or 30 days (Colorado) of discovery, as required by the stricter applicable state law, and in compliance with federal guidelines where applicable.
5. Your Rights and Choices
a. General Rights
- You may request to review, update, or delete your personal information by contacting us (subject to legal retention requirements).
- You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or contacting us directly, as required by the federal CAN-SPAM Act.
b. Cookies
- Our website uses cookies (e.g., Google Analytics) to enhance your experience and analyze usage. You can manage cookie preferences through your browser settings, though disabling cookies may affect website functionality.
c. New Mexico Residents
- Under the New Mexico Data Breach Notification Act, you have the right to be notified if your personal identifying information is compromised in a security breach. We will provide such notice within 45 days of discovery.
d. Colorado Residents
- Under Colorado law (Colo. Rev. Stat. § 6-1-716), you have the right to be notified if your personal information is compromised in a security breach. We will provide such notice within 30 days of discovery.
6. Data Retention and Disposal
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by New Mexico, Colorado, or federal law (e.g., tax or warranty records). When no longer needed, we dispose of records containing personal information securely, such as by shredding paper documents or erasing electronic files, in accordance with applicable state and federal laws.
7. Third-Party Links
Our website may contain links to third-party sites (e.g., manufacturers or payment processors). We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing personal information.
8. Children’s Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly, in compliance with the federal Children’s Online Privacy Protection Act (COPPA).
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements under New Mexico, Colorado, or federal law. The updated policy will be posted on our website with a revised “Effective Date.” We encourage you to review it periodically.
10. Contact Us
If you have questions, concerns, or requests regarding your privacy or this policy, please reach out to us:
Sun Glass, LLC
602 W. Main St., Farmington, NM 87401
Phone: 505-327-9677
Email: contact@sunglassnm.com
Website: sunglassfarmington.com
For inquiries about a data breach or your rights under New Mexico or Colorado law, please contact us directly.
This Privacy Policy complies with applicable New Mexico laws (e.g., New Mexico Data Breach Notification Act), Colorado laws (e.g., Colo. Rev. Stat. § 6-1-716), and federal laws (e.g., CAN-SPAM Act, COPPA) as of April 10, 2025.
